Customer Service Week 2026

Five awards.
Countless remarkable stories.

Every Extra Mile looks different. Choose the award that best reflects what changed because someone cared enough to go further.

Extra Check Award

For the extra safety step, thoughtful handover or careful verification that protected people and work.

For serving a colleague or another department with exceptional care and responsiveness.

For strengthening relationships with host communities, contractors or suppliers.

For a trainee, graduate or new starter showing an outstanding service mindset.

Available for eligible trainees, graduates and new starters.

For a crew, team or department that went further together.